Privacy Policy
Janes & Noseworthy (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the personal information entrusted to us. As Licensed Insolvency Trustees, we understand the sensitive nature of the information our clients share and are committed to handling it responsibly and in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Mailing address (where applicable)
- Information submitted through our contact or consultation forms
- Information relating to your financial circumstances that you choose to share with us
- Any other information you provide when contacting our office
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of your visit
- Referring website
This information helps us improve the performance, security, and usability of our website.
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and requests
- Schedule consultations or appointments
- Provide information about our services
- Assess how we may be able to assist with your financial situation
- Communicate with you regarding your inquiry
- Improve our website and services
We collect only the information reasonably necessary to provide our services and fulfill these purposes.
How We Protect Your Information
Protecting your personal information is a priority. We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage can be guaranteed to be completely secure, we take appropriate steps to safeguard the information entrusted to us.
Sharing Your Information
We do not sell, rent, or trade your personal information with others.
We may share your information with others only when necessary:
- With trusted service providers who assist us in operating our business or website
- Where required or permitted by law
- To comply with court orders or legal obligations
- To protect our legal rights or the safety of others
Any third parties acting on our behalf are expected to protect your personal information appropriately as per PIPEDA requirements.
Website Forms and Communications
Information submitted through our website contact forms or Meta Forms is used solely for responding to your inquiry or providing the information you have requested.
Submitting a form does not create a Licensed Insolvency Trustee-client relationship.
Please avoid including highly sensitive financial or personal information until we have had the opportunity to establish secure communications.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies help us:
- Remember user preferences
- Monitor website performance
- Analyze website traffic
- Improve our services
You can adjust your browser settings to refuse cookies, although doing so may affect certain website functionality.
Third-Party Services
Our website may contain links to third-party websites or use third-party services, including analytics or advertising platforms.
These third parties operate under their own privacy policies, and we encourage you to review those policies before providing personal information.
Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent where appropriate, subject to legal or contractual restrictions
To exercise these rights, please contact us using the information below.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, or professional obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Janes & Noseworthy
Phone: 1-800-563-9779
Email: info@janesnoseworthy.ca
Address: Suite 201, 516 Topsail Rd (intersection of Cowan Avenue)
St. John’s NL, A1E2C5